USER AGREEMENT
This User Agreement is effective upon
creation of an account on snagRC.
1. Introduction
This
User Agreement and all policies and additional terms posted on and in our
sites, applications, tools and services (collectively "Services") set
out all of the terms and conditions on which snagRC offers you access to and
use of our Services. You can find an overview of our policies here. You agree to comply with
all terms of this User Agreement when accessing or using our Services.
In
this User Agreement, the entity you are contracting with are individually and
collectively referred to as "snagRC,"
"we,", "us" or “Our”.
snagRC
is a platform that allows users to, sell, buy and advertise items, related to
the radio control hobby industry, in various pricing formats and locations.
snagRC is strictly a hosting platform and the actual contracts for all
transactions are directly between the seller and buyer. snagRC is not a
traditional auction site or marketplace.
Any
guidance we provide as part of our Services, such as pricing, shipping,
listing, and sourcing is solely informational and you may decide to follow it
or not. Also, while we may help facilitate the resolution of disputes through
various programs, snagRC has no control over and does not guarantee: the
existence, quality, safety or legality of items advertised and offered for
sale; the truth or accuracy of users' content or listings; the ability of
sellers to sell items; the ability of buyers to pay for items; or that a buyer
or seller will actually complete a transaction, deliver or return an item.
In
connection with using or accessing the Services you will not:
·
post,
list or upload content or items in inappropriate categories or areas on our
sites;
·
breach
or circumvent any laws, regulations, third-party rights or our systems,
policies, or determinations of your account status;
·
use
our Services if you are not able to form legally binding contracts (for
example, if you are under 18 years old), or are temporarily or indefinitely
suspended from using our sites, services, applications or tools, or are a
person with whom transactions are prohibited under economic or trade sanctions;
·
fail
to pay for items purchased by you, unless you have a valid reason as set out in
a snagRC policy, for example, the seller has materially changed the item's
description after you bid, a clear typographical error is made, or you cannot
contact the seller;
·
fail
to deliver items sold by you, unless you have a valid reason as set out in a
snagRC policy, for example, the buyer fails to comply with the posted terms in
your listing or you cannot contact the buyer;
·
manipulate
the price of any item or interfere with any other user's listings;
·
post
false, inaccurate, misleading, deceptive, defamatory, or libelous content;
·
take
any action that may undermine the feedback or ratings systems;
·
transfer
your snagRC account (including Feedback) and user ID to another party without
our consent;
·
distribute
or post spam, unsolicited or bulk electronic communications, chain letters, or
pyramid schemes;
·
distribute
viruses or any other technologies that may harm snagRC or the interests or
property of users;
·
use
any robot, spider, scraper, data mining tools, data gathering and extraction
tools, or other automated means to access our Services for any purpose, except
with the prior express permission of snagRC;
·
interfere
with the working of our Services, or impose an unreasonable or
disproportionately large load on our infrastructure;
·
export
or re-export any snagRC application or tool, except in compliance with the
export control laws of any relevant jurisdictions and in accordance with posted
rules and restrictions;
·
infringe
the copyright, trademark, patent, publicity, moral, database, and/or other
intellectual property rights (collectively, "Intellectual Property
Rights") that belong to or are licensed to snagRC. Some, but not all,
actions that may constitute infringement are reproducing, performing,
displaying, distributing, copying, reverse engineering, decompiling,
disassembling, or preparing derivative works from content that belongs to
snagRC or someone else;
·
infringe
any Intellectual Property Rights that belong to third parties affected by your
use of the Services or post content that does not belong to you;
·
commercialize
any snagRC application or any information or software associated with such
application, except with the prior express permission of snagRC;
·
harvest
or otherwise collect information about users without their consent; or
·
circumvent
any technical measures used to provide the Services.
snagRC
fees for sellers are based on subscription packages. Advertising on
snagRC is offered as banner advertisements is a variety of sizes and
timeslots. Payment is made upfront to snagRC and no refunds will be
issued under any circumstances.
Sellers
must meet snagRC's minimum performance standards. Failure to meet these
standards may result in snagRC charging you additional fees, and/or limiting,
restricting, suspending, or downgrading your seller account.
If
we believe, in our sole discretion, that you are abusing snagRC and/or our
Services in any way, we may, in our sole discretion and without limiting other
remedies, limit, suspend, or terminate your user account(s) and access to our
Services, delay or remove hosted content, remove any special status associated
with your account(s), remove, not display, and/or demote listings, reduce or
eliminate any discounts, and take technical and/or legal steps to prevent you
from using our Services.
If we believe you are violating the
policy on Offers to buy or sell outside of snagRC, you may be subject to a
range of actions, including limits on your buying and selling privileges,
restrictions on listings and account features, suspension of your account,
application of fees, and recovery of expenses for policy monitoring and
enforcement. If you are a seller and you offer or reference your contact
information or ask a buyer for their contact information in the context of buying or selling
outside of snagRC,
you are violating policy. There is no benefit to selling or buying items
outside of snagRC. Advertisers, who are manufacturers, may choose to link
banner advertisements to their corporate website if they do not have a user
account and/or store front on snagRC. All other advertisers must link to their
product listings or store front on snagRC. snagRC may, in our sole
discretion, determine manufacturer status. We may cancel unconfirmed accounts
or accounts that have been inactive for a long time. Additionally, we reserve
the right to refuse, modify, or terminate all or part of our Services to anyone
for any reason at our discretion.
When
an issue arises with a user (seller and buyer), we may consider the user's
performance history and the specific circumstances in applying our policies.
snagRC
does not hold, control or administer funds related to any transactions that
occur on snagRC. While snagRC may from time to time act as support for such
disputes, all disputes can only be resolved with the other party to the
transaction or the third party payment processer.
The
fees we charge for using our Services are listed on our Fees page. We may change our
fees from time to time by posting the changes on the snagRC site 15 days in
advance, but with no advance notice required for temporary promotions or any
changes that result in the reduction of fees.
If
you are a seller, you are liable for all marketing, promotional or value-added
fees arising out of all sales made using any snagRC Services, even if sales
terms are finalized or payment is made outside of snagRC. In particular, if you
offer or reference your contact information or ask a buyer for their contact
information in the context of buying or selling outside of snagRC, you may be
liable to pay any fee applicable to that item, even if the item doesn't
sell, given your usage of snagRC Services for the introduction to a buyer.
You
must have a payment method on file when selling through snagRC Services and pay
all fees and applicable taxes associated with our Services by the payment due
date, if applicable. Subscription and advertising fees must be paid in advance
of using those respective services. If your payment method fails or your
account is past due, we may collect amounts owed by charging other payment
methods on file with us, retain collection agencies and legal counsel, suspend
or limit Services.
Seller
fees do not purchase exclusive rights to any item exposure on snagRC, whether
on a web page, or otherwise. We may display third-party advertisements
(including links and references thereto) or other content in any part of our
Services, in our sole discretion and without consent from, or payment, fee
reduction, or other credit to, sellers.
When
listing an item for sale on snagRC, you agree to comply with snagRC's *Listing policies* and *Selling practices policy* and that:
·
You
are responsible for the accuracy and content of the listing and item offered,
·
Your
listing may not be immediately searchable by keyword or category for several
hours (or up to 6 hours in some circumstances).
·
Your
”Buy Now” listings will remain active until the quantities sell out,
or the listing is deactivated or ended by you or snagRC, in its sole
discretion. At times, listings might be permitted to stay active even if
quantities sell out, for a period not to exceed 30 days.
·
Content
that violates any of snagRC's policies may be modified, or deleted at snagRC's
discretion,
·
We
may revise product data associated with listings to supplement, remove, or
correct information,
·
We
strive to create a platform where buyers find what they are looking for.
Therefore, the appearance or placement of listings in search and browse results
will depend on a variety of factors, including, but not limited to:
·
buyer's
location, search query, browsing site, and history;
·
item's
location, listing format, price and shipping cost, terms of service, listing
start time, listing end time, history, and relevance to the user query;
·
seller's
history, including listing practices, seller ratings, product reviews, snagRC
policy compliance, feedback, and defect rate; number of listings matching the
buyer's query,
·
To
drive a positive user experience, a listing may not appear in some search and
browse results regardless of the sort order chosen by the buyer,
·
Some
advanced listing upgrades will only be visible on certain Services,
·
snagRC's Duplicate
listings Policy may
also affect whether your listing appears in search results,
·
Metatags
and URL links that are included in a listing may be removed or altered so as to
not affect third-party search engine results,
·
We
may provide you with optional recommendations to consider when creating your
listings. Such recommendations may be based on the aggregated sales and
performance history of similar sold and current listings; results will vary for
individual listings. To drive the recommendations experience, you agree that we
may display the sales and performance history of your individual listings to
those of other sellers.
·
We
may duplicate certain aspects of your listing to enhance the overall user
experience of the platform.
When
buying or selling an item on snagRC, you agree to the Rules and policies for
buyers and sellers and that:
·
You
are responsible for reading the full item listing before making a bid or
commitment to buy,
·
You
enter into a legally binding contract to purchase an item when you commit to
buy an item, or if you have the winning bid (or your bid or offer is otherwise accepted),
·
You
are not purchasing any item from snagRC and any disputes or claims need to be
address with the seller.
Sellers and buyers are
responsible for complying with all laws and regulations applicable to the
international sale, purchase, and shipment of items. Sellers are responsible
for accurate descriptions, pictures and ensuring no copyright or infringements
on their listings.
Sellers
are responsible for collecting taxes, VAT or any fees required by their local
federal, state or government bodies.
Sellers
are responsible for shipping and ensuring delivery of items.
When
you provide content using the Services (directly or indirectly), you grant us a
non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable
(through multiple tiers) right to exercise any and all Intellectual Property
Rights you have in that content in connection with our provision, expansion,
and promotion of the Services, in any media known now or developed in the
future. To the fullest extent permitted under applicable law, you waive your
right to enforce your Intellectual Property Rights in that content against
snagRC, our assignees, our sublicensees, and their assignees in connection with
our, those assignees', and those sublicensees' use of that content in
connection with our provision, expansion, and promotion of the Services.
You
represent and warrant that, for all content you provide, you own or otherwise
control all necessary rights to do so and to meet your obligations under this
User Agreement. You represent and warrant that such content is accurate. You
represent and warrant that use of any such content (including derivative works)
by us, our users, or others in contract with us, and in compliance with this
User Agreement, does not and will not infringe any Intellectual Property Rights
of any third party. snagRC takes no responsibility and assumes no liability for
any content provided by you or any third party.
We
offer product data (including images, descriptions and specifications) that are
provided by third parties (including snagRC users). You may use that content
solely in your snagRC listings. snagRC may modify or revoke that permission at
any time in our sole discretion. The product data includes copyrighted,
trademarked and other proprietary materials. You agree not to remove any
copyright, proprietary, or identification markings in the product data and not
to create any derivative works based on that data (other than by including the
data in your listings).
We
try to offer reliable product data, but cannot promise that the content
provided through the Services will always be available, accurate, complete, and
up-to-date. You agree that snagRC is not responsible for examining or
warranting the listings or content provided by third parties through the
Services, and that you will not attempt to hold us or our data providers liable
for inaccuracies. As a seller, you agree to ensure that content directly
associated with your listings is accurate.
*The name "snagRC" and
other snagRC trademarks, logos, designs, and phrases that we use in connection
with our Services are trademarks, service marks, or trade dress of snagRC in
the U.S.. They may not be used without the express written prior permission of
snagRC.*
9. Notice for Claims of Intellectual Property Violations
and Copyright Infringement Pursuant to Section 512(c) of Title 17 of the United
States Code
We
respond to notices of alleged copyright infringement under the United States
Digital Millennium Copyright Act. If you believe that your intellectual
property rights have been infringed, please notify our team and we will
investigate. Learn how to submit a notice to snagRC.
Privacy of Others; Marketing
If
snagRC provides you with information about another user, you agree you will use
the information only for the purposes that it is provided to you. You may not
disclose, sell, rent, or distribute a user's information to a third party for
purposes unrelated to the Services. Additionally, you may not use user
information for marketing purposes, via electronic or other means, unless you
obtain the consent of the specific user to do so.
10. Additional Terms
Sellers
can create rules to automate or manually offer replacements, returns, and
refunds under certain circumstances. Sellers may remove or customize their
return preferences in their product listings. You agree to comply with our returns policy.
When
an item is returned, to refund the buyer, you (as seller) must request that the
payment provider refund amount (in same or other currency) from your account
and into the buyer’s account..
The
cost of return shipping for an item that is not as described is the seller's
responsibility.
You
(as seller) are responsible for providing the buyer the return shipping label
or reimbursing the buyer for the return shipping cost.
We
do not guarantee the continuous operation of or access to our Services. Updates
and notification functionality in snagRC applications may not occur in real
time. Such functionality is subject to delays beyond snagRC's control.
You agree that you are making use of
our Services at your own risk, and that they are being provided to you on an
"AS IS" and "AS AVAILABLE" basis. Accordingly, to the
extent permitted by applicable law, we exclude all express or implied
warranties, terms and conditions including, but not limited to, implied warranties
of merchantability, fitness for a particular purpose, and non-infringement.
In addition, to the extent permitted
by applicable law, we (including our affiliates, and our and their officers,
directors, agents and employees) are not liable, and you agree not to hold us
responsible, for any damages or losses (including, but not limited to, loss of
money, goodwill or reputation, profits, other intangible losses, or any
special, indirect, or consequential damages) resulting directly or indirectly
from:
·
the
content you provide (directly or indirectly) using the Services;
·
your
use of or your inability to use our Services;
·
pricing,
shipping, format, or other guidance provided by snagRC;
·
delays
or disruptions in our Services;
·
viruses
or other malicious software obtained by accessing or linking to our Services;
·
glitches,
bugs, errors, or inaccuracies of any kind in our Services;
·
damage
to your hardware device from the use of any snagRC Service;
·
the
content, actions, or inactions of third parties, including items listed using
our Services or the destruction of allegedly fake items;
·
a
suspension or other action taken with respect to your account or breach of the
Abusing snagRC Section above;
·
the
duration or manner in which your listings appear in search results as set out
in the Listing Conditions Section above; or
·
your
need to modify practices, content, or behavior, or your loss of or inability to
do business, as a result of changes to this User Agreement or our policies.
By using the Services, you agree to hold snagRC, its
employees, officers and affiliates harmless for any claims, losses, costs
damages or other liabilities arising out of or in connection with any
purchases, or other transactions conducted on snagRC. snagRC is not
responsible for any financial loss, property damage or bodily injury which
might result from purchases or sales made on the snagRC website platform. Any
transactions which involve the sales and purchases of goods are strictly
between the seller and buyer.
Regardless
of the previous paragraphs, if we are found to be liable, our liability to you
or to any third party is limited to the greater of (a) the price the item
sold for on snagRC (including any applicable sales tax) and its original
shipping costs, (b) the amount of fees in dispute not to exceed the total fees,
which you paid to us in the 12 months prior to the action giving rise to the
liability, or (c) $100.
If
you have a dispute with one or more users, the product purchased from that
user, or any related dispute or claim, you release us (and our affiliates and
subsidiaries, and our and their respective officers, directors, employees and
agents) from claims, demands and damages (actual and consequential) of every
kind and nature, known and unknown, arising out of or in any way connected with
such disputes.
In
addition to the recognition that snagRC is not a party to any contract between
Users, you hereby release snagRC, our Affiliates, and our respective officers,
directors, agents, subsidiaries, joint ventures, employees and service
providers from claims, demands, and damages (actual and consequential) of every
kind and nature, known and unknown, arising out of or in any way connected with
any dispute you have with another User, whether it be at law or in equity that
exist as of the time you enter into this agreement. This release includes, for
example and without limitation, any disputes regarding the performance,
functions, and quality of the product/products sold by Seller provided to Buyer
and requests for refunds based upon disputes. This holds true for Seller
disputes with the Buyer.
In entering into this release you expressly waive any protections
(whether statutory or otherwise) that would otherwise limit the coverage of
this release to include only those claims which you may know or suspect to
exist in your favor at the time of agreeing to this release.
TO THE EXTENT APPLICABLE, YOU HEREBY WAIVE THE PROTECTIONS OFANY
ANALOGOUS LAW IN ANY JURISDICTION) WHICH SAYS: “A GENERAL RELEASE DOES NOT
EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT
TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF
KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH
THE DEBTOR OR RELEASED PARTY.”
You and snagRC agree that any claim or dispute at law or equity
that has arisen, or may arise, between you and snagRC (including any claim or
dispute between you and a third-party agent of snagRC) that relates in any way
to or arises out of this or previous versions of this User Agreement, your use
of or access to the Services, the actions of snagRC or its agents, or any
products or services sold or purchased through the Services, will be resolved
in accordance with the provisions set forth in this Legal Disputes Section.
A. Applicable Law
You
agree that, except to the extent inconsistent with or preempted by federal law,
the laws of the State of New York, without regard to principles of conflict of
laws, will govern this User Agreement and any claim or dispute that has arisen
or may arise between you and snagRC, except as otherwise stated in this User
Agreement.
14. Indemnification
You
will indemnify, defend, and hold harmless snagRC, our Affiliates, and our
respective directors, officers, employees, representatives, and agents (each an
“Indemnified Party”) for all Indemnified Claims (defined below)
and Indemnified Liabilities (defined below) relating to or arising out of: (a)
the use of the Site and the Site Services by you or your agents, including any
payment obligations through use of the Site Services; (b) any Product
product/products purchased and/or subsequently used, provided, or otherwise
related to your use of the Site Services; (c) failure to comply with the Terms
of Service by you or your agents; (e) failure to comply with applicable law by
you or your agents; (f) negligence, willful misconduct, or fraud by you or your
agents; and (g) defamation, libel, violation of privacy rights, unfair
competition, or infringement of Intellectual Property Rights or allegations
thereof to the extent caused by you or your agents. For purposes of this
Section 15, your agents includes any person who has apparent authority to
access or use your account demonstrated by using your username and password.
“Indemnified Claim” means any and all claims,
damages, liabilities, costs, losses, and expenses (including reasonable
attorneys’ fees and all related costs and expenses) arising from or relating to
any claim, suit, proceeding, demand, or action brought by you or a third party
or other User against an Indemnified Party.
“Indemnified Liability” means any and all claims, damages,
liabilities, costs, losses, and expenses (including reasonable attorneys’ fees
and all related costs and expenses) arising from or relating to any claim,
suit, proceeding, demand, or action brought by an Indemnified Party against you
or a third party or other User.
Except
as otherwise provided in this User Agreement, if any provision of this User
Agreement is held to be invalid, void or for any reason unenforceable, such
provision shall be struck out and shall not affect the validity and
enforceability of the remaining provisions. Headings are for reference purposes
only and do not limit the scope or extent of such Section. Our failure to act
with respect to a breach by you or others does not waive our right to act with
respect to subsequent or similar breaches. We do not guarantee we will take
action against all breaches of this User Agreement.
We
may amend this User Agreement at any time by posting the revised or amended
terms on this website. Our right to amend the User Agreement includes the right
to modify, add to, or remove terms in the User Agreement. We will provide you
10 days' notice by posting the amended terms. Additionally, we will notify you
through the snagRC Message Center and/or by email. Your continued access or use
of our Services constitutes your acceptance of the amended terms. We may also
ask you to acknowledge your acceptance of the User Agreement through an
electronic click-through. This User Agreement may not otherwise be amended
except through mutual agreement by you and a snagRC representative who intends
to amend this User Agreement and is duly authorized to agree to such an
amendment.
The policies and terms posted on our
Services may be changed from time to time. Changes take effect when we post
them on www.snagRC.com.
If
you create or use an account on behalf of a business entity, you represent that
you are authorized to act on behalf of such business and bind the business to
this User Agreement. Such account is owned and controlled by the business
entity. No agency, partnership, joint venture, employee-employer or
franchiser-franchisee relationship is intended or created by this User
Agreement.
The User Agreement and all terms and
polices posted through our Services set forth the entire understanding and
agreement between you and snagRC, and supersede all prior understandings and
agreements of the parties.
The following Sections survive any
termination of this User Agreement: Fees and Taxes, Purchase and Sales,
Content, Disclaimer of Warranties; Limitation of Liability; Release, Legal
Disputes, Indemnification and General.
Access Of The Site Outside The United States
snagRC
makes no representations that the Site is appropriate or available for use
outside of the United States. Those who access or use the Site from other
jurisdictions do so at their own risk and are entirely responsible for
compliance with all applicable foreign, United States, state, and local laws
and regulations, including, but not limited to, export and import regulations,
including the Export Administration Regulations maintained by the United States
Department of Commerce and the sanctions programs maintained by the Department
of the Treasury Office of Foreign Assets Control. You must not directly or
indirectly sell, export, re-export, transfer, divert, or otherwise dispose of
any software or service to any end user without obtaining any and all required
authorizations from the appropriate government authorities. You also warrant
that you are not prohibited from receiving U.S. origin products.
In order to access or use the
Site or Site Services, you must and hereby represent that you are not: (a) a citizen
or resident of a geographic area in which access to or use of the Site or Site
Services is prohibited by applicable law, decree, regulation, treaty, or
administrative act; (b) a citizen or resident of, or located in, a geographic
area that is subject to U.S. or other sovereign country sanctions or embargoes;
or (c) an individual, or an individual employed by or associated with an
entity, identified on the U.S. Department of Commerce Denied Persons or Entity
List, the U.S. Department of Treasury Specially Designated Nationals or Blocked
Persons Lists, or the U.S. Department of State Debarred Parties List or
otherwise ineligible to receive items subject to U.S. export control laws and
regulations or other economic sanction rules of any sovereign nation. You agree
that if your country of residence or other circumstances change such that the
above representations are no longer accurate, that you will immediately cease
using the Site and Site Services and your license to use the Site or Site
Services will be immediately revoked.